What is digital transformation when it comes to the business world?

As we head into a new digital era, countless industries which we work with in our daily life have had to readjust to internet platforms and instant solutions.

When speaking about digital transformation across industries, the industries which are simply essential for every person’s wellness cannot be overlooked: one instance is healthcare. While generally, in order to talk to your general practitioner if you require a prescription renewed, or even only for a concern about your health, you would need to leave your home and probably wait, pioneers like Ali Parsa of Babylon Health are transforming the sector with health care which is easily accessible online. Imagine being home sick, and having the chance to video-call your doctor and discuss your symptoms with them from the comfort of your own bed. Online healthcare is absolutely one among the leading digital transformation success stories.

Some areas of our lives have already been heavily impacted by the swift improvement of technology, in the span of just one or two decades, and we might be so accustomed to them that maybe we do not recognise the scope to which our lives have upgraded. Perhaps one of the major key drivers of digital transformation is the incredible boom of telecommunications: think right back to when phones were simply in our houses, and computers had to be wired to the internet. Today, we can be out and about and call our mum, see the bus schedule, order our grocery delivery, all from one small device that is immediately connected.

Something most individuals do on a normal weekly basis as part of our ritual is buying groceries. This field, as it is effectively present in every person’s daily life, has seen quite a couple of adjustments lately, and is therefore one among the best examples of digital transformation. With leaders like Ian McLeod, of Dairy Farm’s grocery store chain, considering utilising AI in self-checkouts, things like queues at the till might soon be a thing of the past. Another one of the business transformation examples is that of presenting information in an easily accessible way, like scanning an item from a mobile phone application to learn about its ingredients and potential allergens.

There are numerous manners in which the application of online solutions to existing industries has rendered our every day life and errands even more comfortable, and one among the major successful digital transformation case studies is the personal banking sector. Countless financial institutions, such as David Li’s BEA, are interested in the application of online avenues to their current facilities in order to stay updated, appealing to consumers, and relevant in the current times. Some digital transformation examples in banking involve the employment of virtual safety, such as complicated security passwords or fingerprints, to access one’s bank account and make operations from the comfort of their own house.

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